7 testimonials and counting
POS & Patient Records“The POS and patient records have completely transformed how we run the practice day-to-day. Checkout is fast, and having full patient history in one place makes every consultation smoother.”
Clinic Manager · Singapore
Myopia Management“CarrotByte's myopia management tracking has been a game-changer for our practice. We can plot a child's progression over time and have much more meaningful conversations with parents about control options.”
Optometrist · Malaysia
Auto Follow-up“The automated follow-up reminders have cut down our no-show rate significantly. Patients get timely nudges for their next appointment without our front desk having to chase anyone manually.”
Optometrist · Malaysia
AI Visit Summary“Record keeping has never been easier. I can key in every detail during the exam without missing a beat, and the AI visit summaries are a nice touch too, short, clear, and a real time-saver when I'm reviewing a patient's history.”
Z.N · Senior Optometrist
“CarrotByte has been pleasant to use with Kevin's assistance with debugging and constantly improving the system. He has been very swift with implementing the different tweaks and adjustments we may need and require on the go while using CarrotByte.”
Tan K.T. · Senior Optometrist
“CarrotByte has been a key pillar in our digitalisation journey. It has helped us transform not only our POS system, but also the way we manage patient health records within our optometry practice. CarrotByte has been more than just a software provider to us. They have been a valuable partner in helping us modernise our practice and move towards a more connected, efficient and digitally driven optometry business.”
JT · Optical Shop Owner
E-Receipts“So far, I quite like the e-receipt function as it's very easy and convenient to send the receipt to customers. I also like that when customers request details of their purchase, we can include the information in the receipt with just one click. That's really convenient!”
W CH · Optician
POS & Patient Records“The POS and patient records have completely transformed how we run the practice day-to-day. Checkout is fast, and having full patient history in one place makes every consultation smoother.”
Clinic Manager · Singapore
Myopia Management“CarrotByte's myopia management tracking has been a game-changer for our practice. We can plot a child's progression over time and have much more meaningful conversations with parents about control options.”
Optometrist · Malaysia
Auto Follow-up“The automated follow-up reminders have cut down our no-show rate significantly. Patients get timely nudges for their next appointment without our front desk having to chase anyone manually.”
Optometrist · Malaysia
AI Visit Summary“Record keeping has never been easier. I can key in every detail during the exam without missing a beat, and the AI visit summaries are a nice touch too, short, clear, and a real time-saver when I'm reviewing a patient's history.”
Z.N · Senior Optometrist
“CarrotByte has been pleasant to use with Kevin's assistance with debugging and constantly improving the system. He has been very swift with implementing the different tweaks and adjustments we may need and require on the go while using CarrotByte.”
Tan K.T. · Senior Optometrist
“CarrotByte has been a key pillar in our digitalisation journey. It has helped us transform not only our POS system, but also the way we manage patient health records within our optometry practice. CarrotByte has been more than just a software provider to us. They have been a valuable partner in helping us modernise our practice and move towards a more connected, efficient and digitally driven optometry business.”
JT · Optical Shop Owner
E-Receipts“So far, I quite like the e-receipt function as it's very easy and convenient to send the receipt to customers. I also like that when customers request details of their purchase, we can include the information in the receipt with just one click. That's really convenient!”
W CH · Optician
日常一天
两间诊所的故事
同样的十个小时，从早上10点到晚上8点。一位验光师靠纸笔和电话撑过一天，另一位则用 CarrotByte 轻松搞定。
翻着纸质预约本，打电话确认临时到访。到期该复查的患者也从未收到提醒，没有复诊，没有新眼镜。
患者昨晚已在线预约，WhatsApp 已自动确认，直接登记即可。同一晚，召回提醒也已发出，一位患者已重新预约，很可能带来新眼镜。
不会重复预约，还带来销售打印机在打收据时卡纸，患者在柜台前等待。
结账完成的瞬间，电子收据已通过 WhatsApp 发送给患者，他们已经离开了。
不再卡纸手写的检查记录被归档，下次复诊时很难找到。
AI 就诊摘要自动生成，下一位患者的完整病历一键可查。
无需翻找记录爽约时段空出，直到当天结束才有人发现。员工还得逐一致电 20 位客户，没接就得再打。
爽约提醒即时发出，患者通过 WhatsApp 直接改期。到货提醒也一键群发，几秒完成。
时段不浪费，无需逐一致电还在手动核对现金账目，文件带回家继续处理。
当天的现金核对和营业数据几小时前就已就绪，锁门下班。
准时下班每天省下的时间，一年下来相当于十五个工作周还给诊所。
仅靠召回提醒，每月多出的到诊，每一次都可能带来新眼镜的销售。
示意性例子：50 位到期患者，20% 响应率。
深入了解
从诊室到前台,一网打尽
一个系统涵盖诊所的临床与零售运营,来看看它能做什么。
不是通用电子病历,专为验光检查流程打造。
减少爽约与来回沟通,预约自动运行。
从店面销售到取货提醒,零售环节全面覆盖。
库存系统能识别镜片度数,而不仅仅是商品名称。
前台最不知疲倦的助手。
一眼掌握每间分店的经营状况。
专为团队打造,不只适用于单人诊所。
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Why CarrotByte
Not just another practice management tool
Generic medical software gets adapted for optometry after the fact. CarrotByte was built for eye care from day one.
Built for optometry, not adapted to it
Myopia Control, Spectacle & Contact Lens Prescriptions, and Slit Lamp templates are native, not bolted on.
Pick what you need, skip what you don't
Choose the clinical templates and features that match how your practice runs. Ask for more as you grow.
A team that gets you live
From migrating your existing data to your first week using CarrotByte, someone's with you the whole way, not just at signup.
The comparison
CarrotByte vs everything else
Paper charts are slow. Spreadsheets don't talk to each other. Generic EHRs weren't built for eyewear. CarrotByte puts it all in one flow.
| Paper & Spreadsheets | Generic EHR | CarrotByte | |
|---|---|---|---|
| Digital patient records | |||
| Optometry-specific templates (Myopia Control, Slit Lamp, Fundus) | |||
| Automated patient follow-ups (WhatsApp & email) | |||
| Optical inventory & supplier tracking | |||
| Built-in point of sale & billing | |||
| Practice analytics & reporting | |||
| Guided data migration & onboarding |
Switching & security
Switching is painless. Staying is safe.
Bring your existing records with you, and know your data is protected once it's here.
Bring your records with you
Upload your existing patient and sales records yourself, no IT help needed. You can pause and resume the upload anytime, and once they're in, your old records are just as searchable as new ones.
Backed up every day, kept safe
Your patient and sales data is backed up automatically every day, and stored in a separate secure location, so it's protected even if something goes wrong.
Control who can do what
Decide exactly what each staff member can see and do, with a record of every change made. The main account holder also approves staff logins on shared clinic devices.
Current footprint
Growing where eye care practices need us
Live in Southeast Asia today, and exploring where eye care practices need us next.
Southeast Asia
Singapore
Headquarters & home market
Malaysia
Expanding across optical practices
Indonesia
ExploringNext market we're actively exploring
United States
ExploringOn our radar for future expansion