7 testimonials and counting
POS & Patient Records“The POS and patient records have completely transformed how we run the practice day-to-day. Checkout is fast, and having full patient history in one place makes every consultation smoother.”
Clinic Manager · Singapore
Myopia Management“CarrotByte's myopia management tracking has been a game-changer for our practice. We can plot a child's progression over time and have much more meaningful conversations with parents about control options.”
Optometrist · Malaysia
Auto Follow-up“The automated follow-up reminders have cut down our no-show rate significantly. Patients get timely nudges for their next appointment without our front desk having to chase anyone manually.”
Optometrist · Malaysia
AI Visit Summary“Record keeping has never been easier. I can key in every detail during the exam without missing a beat, and the AI visit summaries are a nice touch too, short, clear, and a real time-saver when I'm reviewing a patient's history.”
Z.N · Senior Optometrist
“CarrotByte has been pleasant to use with Kevin's assistance with debugging and constantly improving the system. He has been very swift with implementing the different tweaks and adjustments we may need and require on the go while using CarrotByte.”
Tan K.T. · Senior Optometrist
“CarrotByte has been a key pillar in our digitalisation journey. It has helped us transform not only our POS system, but also the way we manage patient health records within our optometry practice. CarrotByte has been more than just a software provider to us. They have been a valuable partner in helping us modernise our practice and move towards a more connected, efficient and digitally driven optometry business.”
JT · Optical Shop Owner
E-Receipts“So far, I quite like the e-receipt function as it's very easy and convenient to send the receipt to customers. I also like that when customers request details of their purchase, we can include the information in the receipt with just one click. That's really convenient!”
W CH · Optician
POS & Patient Records“The POS and patient records have completely transformed how we run the practice day-to-day. Checkout is fast, and having full patient history in one place makes every consultation smoother.”
Clinic Manager · Singapore
Myopia Management“CarrotByte's myopia management tracking has been a game-changer for our practice. We can plot a child's progression over time and have much more meaningful conversations with parents about control options.”
Optometrist · Malaysia
Auto Follow-up“The automated follow-up reminders have cut down our no-show rate significantly. Patients get timely nudges for their next appointment without our front desk having to chase anyone manually.”
Optometrist · Malaysia
AI Visit Summary“Record keeping has never been easier. I can key in every detail during the exam without missing a beat, and the AI visit summaries are a nice touch too, short, clear, and a real time-saver when I'm reviewing a patient's history.”
Z.N · Senior Optometrist
“CarrotByte has been pleasant to use with Kevin's assistance with debugging and constantly improving the system. He has been very swift with implementing the different tweaks and adjustments we may need and require on the go while using CarrotByte.”
Tan K.T. · Senior Optometrist
“CarrotByte has been a key pillar in our digitalisation journey. It has helped us transform not only our POS system, but also the way we manage patient health records within our optometry practice. CarrotByte has been more than just a software provider to us. They have been a valuable partner in helping us modernise our practice and move towards a more connected, efficient and digitally driven optometry business.”
JT · Optical Shop Owner
E-Receipts“So far, I quite like the e-receipt function as it's very easy and convenient to send the receipt to customers. I also like that when customers request details of their purchase, we can include the information in the receipt with just one click. That's really convenient!”
W CH · Optician
日常一天
兩間診所的故事
同樣的十個小時，從早上10點到晚上8點。一位驗光師靠紙筆和電話撐過一天，另一位則用 CarrotByte 輕鬆搞定。
翻著紙本預約簿，打電話確認臨時到訪。到期該複查的患者也從未收到提醒，沒有回診，沒有新眼鏡。
患者昨晚已在線預約，WhatsApp 已自動確認，直接登記即可。同一晚，召回提醒也已發出，一位患者已重新預約，很可能帶來新眼鏡。
不會重複預約，還帶來銷售印表機在列印收據時卡紙，患者在櫃檯前等待。
結帳完成的瞬間，電子收據已透過 WhatsApp 傳給患者，他們已經離開了。
不再卡紙手寫的檢查記錄被歸檔，下次回診時很難找到。
AI 就診摘要自動生成，下一位患者的完整病歷一鍵可查。
無需翻找記錄爽約時段空出，直到當天結束才有人發現。員工還得逐一致電 20 位客戶，沒接就得再打。
爽約提醒即時發出，患者透過 WhatsApp 直接改期。到貨提醒也一鍵群發，幾秒完成。
時段不浪費，無需逐一致電還在手動核對現金帳目，文件帶回家繼續處理。
當天的現金核對和營業數據幾小時前就已就緒，鎖門下班。
準時下班每天省下的時間，一年下來相當於十五個工作週還給診所。
僅靠召回提醒，每月多出的回診，每一次都可能帶來新眼鏡的銷售。
示意性例子：50 位到期患者，20% 回應率。
深入了解
從診間到櫃檯,一次搞定
一個系統涵蓋診所的臨床與零售業務,一起來看看內含哪些功能。
不是通用電子病歷,而是專為驗光流程打造。
減少爽約與往返聯繫,預約自動運作。
從門市銷售到取貨提醒,零售流程全面涵蓋。
庫存系統能辨識鏡片度數,而不只是商品名稱。
櫃檯最不知疲倦的得力助手。
一眼掌握每間分店的營運狀況。
專為團隊打造,不只適用於單人診所。
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Why CarrotByte
Not just another practice management tool
Generic medical software gets adapted for optometry after the fact. CarrotByte was built for eye care from day one.
Built for optometry, not adapted to it
Myopia Control, Spectacle & Contact Lens Prescriptions, and Slit Lamp templates are native, not bolted on.
Pick what you need, skip what you don't
Choose the clinical templates and features that match how your practice runs. Ask for more as you grow.
A team that gets you live
From migrating your existing data to your first week using CarrotByte, someone's with you the whole way, not just at signup.
The comparison
CarrotByte vs everything else
Paper charts are slow. Spreadsheets don't talk to each other. Generic EHRs weren't built for eyewear. CarrotByte puts it all in one flow.
| Paper & Spreadsheets | Generic EHR | CarrotByte | |
|---|---|---|---|
| Digital patient records | |||
| Optometry-specific templates (Myopia Control, Slit Lamp, Fundus) | |||
| Automated patient follow-ups (WhatsApp & email) | |||
| Optical inventory & supplier tracking | |||
| Built-in point of sale & billing | |||
| Practice analytics & reporting | |||
| Guided data migration & onboarding |
Switching & security
Switching is painless. Staying is safe.
Bring your existing records with you, and know your data is protected once it's here.
Bring your records with you
Upload your existing patient and sales records yourself, no IT help needed. You can pause and resume the upload anytime, and once they're in, your old records are just as searchable as new ones.
Backed up every day, kept safe
Your patient and sales data is backed up automatically every day, and stored in a separate secure location, so it's protected even if something goes wrong.
Control who can do what
Decide exactly what each staff member can see and do, with a record of every change made. The main account holder also approves staff logins on shared clinic devices.
Current footprint
Growing where eye care practices need us
Live in Southeast Asia today, and exploring where eye care practices need us next.
Southeast Asia
Singapore
Headquarters & home market
Malaysia
Expanding across optical practices
Indonesia
ExploringNext market we're actively exploring
United States
ExploringOn our radar for future expansion